Patients

PATS forms


The PATS online portal is quick and easy to use – login or register to make your claim. Make sure you have an email address and your Medicare number handy.

However, paper-based PATS forms are still available if you need them and can be accessed below:


Important information

  • Applications must be submitted within six months of your appointment date.

  • PATS is unable to guarantee eligibility prior to a full assessment of your claim.

  • We will require evidence of out-of-pocket expenditure incurred. Valid receipts or tax invoices need to be submitted with your application. Petrol receipts for private vehicle travel are not required.

  • The standard processing time for a claim is two to four weeks.

Metropolitan Adelaide hospital guides


Please download the below PDF guides (marked with a down arrow), or visit the hospital websites:


Metropolitan Adelaide Hospital guides


“Please download the below PDF guides (marked with a down arrow), or visit the hospital websites:


Accommodation providers


A direct payment arrangement (bulk billing) can be arranged with the below accommodation providers for clients who are required to stay a minimum of four nights in Adelaide or any number of nights when travelling interstate.

PATS has agreements for bulk billing with the following accommodation providers:

Adelaide


Cancer Council Flinders Lodge
27 Dequetteville Terrace, Kent Town
Phone: 13 11 20

Cancer Council Greenhill Lodge
204 Greenhill Road, Eastwood
Phone: 13 11 20

Careworks Oasis
Brighton
Phone: (08) 8234 5802

Leukaemia Foundation SA
39 Folland Ave, Northfield
Phone: 1800 620 420

Ronald McDonald House Adelaide
Melbourne Street, North Adelaide
Phone: (08) 8267 6922

Cottages 4 Country Care
7 Rose Terrace, Wayville
Phone: 0416 722 870

Victoria


Larwill Studio
48 Flemington Road, Parkville
Phone: (03) 9032 9111

The Vizard Foundation
68-70 Clarendon St, East Melbourne
Phone: (03) 9419 8628

Leukaemia Foundation Victoria
Melbourne City
Phone: 1800 620 420

Park Regis Griffin Suites
604 St Kilda Road, Melbourne
Phone: (03) 8530 1800

Apartments on Chapman,
76 Chapman Street, Melbourne
Phone: (03) 9329 6767

Apartments on Flemington
113 Flemington Road, North Melbourne
Phone: 1800 987 720

Ronald McDonald Parkville
22-24 Gatehouse Street, Parkville
Phone: (03) 9966 8400

Max's place
64/163-171 Flemington Road, North Melbourne.

Rockmans Apartments
1 Moffat St, South Yarra
Phone: 0481 101 010

New South Wales


Leukaemia Foundation NSW
Westmead
Phone: 1800 620 420

Childrens Hospital Westmead
149-151 Baker Street, Randwick
Phone: (02) 9382 1622

Ronald McDonald Randwick
Brighton
Phone: (08) 8234 5802

Ronald McDonald Westmead
1 Labyrinth Way, Westmead
Phone: 1800 620 420

Queensland


Leukaemia Foundation Queensland
Machinery Street, Bowen Hills
Phone: (07) 3252 1440

Ronald McDonald Queensland Children’s Hospitale
Lvl 5 501 Stanley Street
Phone: (07) 3068 3465

Accommodation providers


A direct payment arrangement (bulk billing) can be arranged with the below accommodation providers for clients who are required to stay a minimum of four nights in Adelaide or any number of nights when travelling interstate.

PATS has agreements for bulk billing with the following accommodation providers:

Adelaide


Cancer Council Flinders Lodge
27 Dequetteville Terrace, Kent Town
Phone: 13 11 20

Cancer Council Greenhill Lodge
204 Greenhill Road, Eastwood
Phone: 13 11 20

Careworks Oasis
Brighton
Phone: (08) 8234 5802

Leukaemia Foundation SA
39 Folland Ave, Northfield
Phone: 1800 620 420

Ronald McDonald House Adelaide
Melbourne Street, North Adelaide
Phone: (08) 8267 6922

Cottages 4 Country Care
7 Rose Terrace, Wayville
Phone: 0416 722 870

Victoria


Larwill Studio
48 Flemington Road, Parkville
Phone: (03) 9032 9111

The Vizard Foundation
68-70 Clarendon St, East Melbourne
Phone: (03) 9419 8628

Leukaemia Foundation Victoria
Melbourne City
Phone: 1800 620 420

Park Regis Griffin Suites
604 St Kilda Road, Melbourne
Phone: (03) 8530 1800

Apartments on Chapman,
76 Chapman Street, Melbourne
Phone: (03) 9329 6767

Apartments on Flemington
113 Flemington Road, North Melbourne
Phone: 1800 987 720

Ronald McDonald Parkville
22-24 Gatehouse Street, Parkville
Phone: (03) 9966 8400

Max's place
64/163-171 Flemington Road, North Melbourne.

Rockmans Apartments
1 Moffat St, South Yarra
Phone: 0481 101 010

New South Wales


Leukaemia Foundation NSW
Westmead
Phone: 1800 620 420

Childrens Hospital Westmead
149-151 Baker Street, Randwick
Phone: (02) 9382 1622

Ronald McDonald Randwick
Brighton
Phone: (08) 8234 5802

Ronald McDonald Westmead
1 Labyrinth Way, Westmead
Phone: 1800 620 420

Queensland


Leukaemia Foundation Queensland
Machinery Street, Bowen Hills
Phone: (07) 3252 1440

Ronald McDonald Queensland Children’s Hospitale
Lvl 5 501 Stanley Street
Phone: (07) 3068 3465

Telehealth services


Are you not wanting to travel or are you ineligible for a PATS subsidy? Having your appointment via telehealth may be an option.

Ask your SA Health provider if they offer a Telehealth Service.


A range of services across SA Health are using video technology for you to access your healthcare appointments from your home or much closer to home. Services offering telehealth options include:


More information is available at the SA Health Telehealth Website

Transport information and options


There are a range of SA Health transport information and regional transport options which could assist you in attending your medical appointments. To find out what is available in your situation and location, please read the transport information or regional transport options page.