PATS forms
The PATS online portal is quick and easy to use – login or register to make your claim. Make sure you have an email address and your Medicare number handy.
However, paper-based PATS forms are still available if you need them and can be accessed below:
Important information
Applications must be submitted within six months of your appointment date.
PATS is unable to guarantee eligibility prior to a full assessment of your claim.
We will require evidence of out-of-pocket expenditure incurred. Valid receipts or tax invoices need to be submitted with your application. Petrol receipts for private vehicle travel are not required.
The standard processing time for a claim is two to four weeks.
Metropolitan Adelaide hospital guides
Please download the below PDF guides (marked with a down arrow), or visit the hospital websites:
Accommodation providers
A direct payment arrangement (bulk billing) can be arranged with the below accommodation providers for clients who are required to stay a minimum of four nights in Adelaide or any number of nights when travelling interstate.
PATS has agreements for bulk billing with the following accommodation providers:
Adelaide
Cancer Council Flinders Lodge
27 Dequetteville Terrace, Kent Town
Phone: 13 11 20
Cancer Council Greenhill Lodge
204 Greenhill Road, Eastwood
Phone: 13 11 20
Careworks Oasis
Brighton
Phone: (08) 8234 5802
Leukaemia Foundation SA
39 Folland Ave, Northfield
Phone: 1800 620 420
Ronald McDonald House Adelaide
Melbourne Street, North Adelaide
Phone: (08) 8267 6922
Cottages 4 Country Care
7 Rose Terrace, Wayville
Phone: 0416 722 870
Under Our Roof - Hospital Research Foundation
Bowden (RAH) and Woodville (QEH)
Phone: (08) 8244 1100
Adelaide Paringa
15 Hindley Street, Adelaide
Phone: (08) 8231 1000
Victoria
Larwill Studio
48 Flemington Road, Parkville
Phone: (03) 9032 9111
The Vizard Foundation
68-70 Clarendon St, East Melbourne
Phone: (03) 9419 8628
Leukaemia Foundation Victoria
Melbourne City
Phone: 1800 620 420
Park Regis Griffin Suites
604 St Kilda Road, Melbourne
Phone: (03) 8530 1800
Apartments on Chapman,
76 Chapman Street, Melbourne
Phone: (03) 9329 6767
Apartments on Flemington
113 Flemington Road, North Melbourne
Phone: 1800 987 720
Ronald McDonald Parkville
22-24 Gatehouse Street, Parkville
Phone: (03) 9966 8400
Max's place
64/163-171 Flemington Road, North Melbourne.
Rockmans Apartments
1 Moffat St, South Yarra
Phone: 0481 101 010
New South Wales
Leukaemia Foundation NSW
Westmead
Phone: 1800 620 420
Childrens Hospital Westmead
149-151 Baker Street, Randwick
Phone: (02) 9382 1622
Ronald McDonald Randwick
Brighton
Phone: (08) 8234 5802
Ronald McDonald Westmead
1 Labyrinth Way, Westmead
Phone: 1800 620 420
Queensland
Leukaemia Foundation Queensland
Machinery Street, Bowen Hills
Phone: (07) 3252 1440
Ronald McDonald Queensland Children’s Hospitale
Lvl 5 501 Stanley Street
Phone: (07) 3068 3465
Telehealth services
Are you not wanting to travel or are you ineligible for a PATS subsidy? Having your appointment via telehealth may be an option.
Ask your SA Health provider if they offer a Telehealth Service.
A range of services across SA Health are using video technology for you to access your healthcare appointments from your home or much closer to home. Services offering telehealth options include:
- mental health (child and adolescent)
- outpatient speciality clinics
- oncology
- cardiology
- rehabilitation
- renal and many more
- many allied health services
- emergency retrieval
- palliative care
- prison health
- after hours GP support for emergency departments.
More information is available at the SA Health Telehealth Website
Transport information and options
There are a range of SA Health transport information and regional transport options which could assist you in attending your medical appointments. To find out what is available in your situation and location, please read the transport information or regional transport options page.
Clients who are travelling to access treatment while away from their residence, for example while on holidays or interstate, are not eligible for PATS.
Accommodation for interstate treatments
Interstate treatment for a client may be eligible for a PATS accommodation subsidy when it is the clinical opinion of the treating SA Health medical specialist that the client has a health issue or condition that is unable to be treated in South Australia.
A PATS accommodation subsidy for clients travelling interstate for medical services not available in South Australia is available to those who are:
- under the supervision of and referred by an SA Health employed medical specialist, being treated as an ongoing patient (either an inpatient or outpatient), AND
- receiving a transport subsidy from the SA Health tertiary referral hospital.
Non-SA Health patients or patients ineligible for a transport subsidy from the referring health unit are ineligible for PATS accommodation subsidies.
Cross border travel
If the client lives near a South Australian border, where the nearest medical service is over the border in an adjoining state or territory, this travel will still be eligible for a PATS subsidy.