PATS Survey

PATS Survey – we want to hear from you.

Unfortunately due to COVID-19 restrictions, the PATS offices were closed to the public for most of 2020. They were closed in April and re-opened in November before again being closed due to the Parafield cluster.

As a result of the office closures, we identified ways in which we could work differently whilst still providing good customer service over the phone and via email to our clients.

We would like your feedback about office closures and whether it could be maintained into the future.

If you would like to provide us with your feedback, please complete the short survey by close of business 5 May 2021- the survey is available here online or if you would like a hard copy – please contact us and we can send this out to you.

Your response can be anonymous, or if you would like to discuss your feedback with us, please provide us with your name and contact details at the end of the survey.